Privacy policy – website general use

Privacy Policy

What information will we collect about you?

PayPoint will collect the information that you submit to us using the contact details on this website and any other applications that may exist on this website. PayPoint will also collect data about your use of this website.

How will PayPoint use the information it collects about you?

PayPoint may do the following with your personal information:

  • record and monitor your use of this website for internal purposes which may include analysis of usage, measurement of website performance and generation of marketing reports
  • use it for the purposes of investor relations to market our products and services to you in the future and this may involve contacting you using the contact details you give us; and
  • transfer it to our international offices and branches and/or allow the information to be accessed by personnel outside the EEA as well as within it (you should be aware that in territories outside the EEA laws and practices relating to the protection of personal data are likely to be different and in some cases may be weaker than those within the EEA).

We will not disclose your personal information to third parties except as detailed above or where a government, regulatory body or the law requires or allows us to disclose your personal information.

Updating and accessing your information

If you wish to update or amend the information which PayPoint may hold about you or wish PayPoint to cease using your data please contact us [email protected]. Alternatively you may write to us at: 1 The Boulevard, Shire Park, Welwyn Garden City, Herts AL7 1EL.

You have a right under the Data Protection Act 1998 (and if you live in the Republic of Ireland, under its equivalent data protection legislation) to access the information PayPoint holds about you, subject to certain conditions. If you wish to make an application to access this information please contact us [email protected]. Alternatively you may write to us at: PayPoint, 1 The Boulevard, Shire Park, Welwyn Garden City, Herts AL7 1EL.

These terms and conditions shall be governed by and construed in accordance with English law and the parties hereby submit to the exclusive jurisdiction of the English courts in respect of all matters arising in connection herewith.

PayPoint has not reviewed, is not responsible for, and accepts no liability in respect of, any information or opinion contained on any other website.

If you wish to purchase services from us you must abide by our Terms and Conditions of use applicable to the relevant service.

Cookie Policy

Just browsing

If you are just looking around our website we use analytical or performance cookies. These help us understand our visitors interaction with our website which enables us to improve the way our website works, for example, making it easy for users to find the information they need. These cookies do not collect information that identifies you. All information collected is aggregated and therefore anonymous. They are only used to improve the performance of our website.

PayPoint use hosted web analytics software. These are hosted services provided and managed by third party companies. PayPoint's main supplier of hosted web analytics and recordings are Google, Inc. and HotJar Analysis and Feedback tool are also used on some pages to better inform web design. This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. For more information see HotJar’s Privacy Policy at You can choose to disable the HotJar service at

The information generated by the cookie regarding our websites (including IP addresses) will be transmitted to and stored by Google, Inc. and on servers that may be hosted in the United States. Google, Inc. and will use this information for the purpose of evaluating use of our website, compiling reports on website activity for website operators and providing other related services to PayPoint. By using this website, you consent to the processing of data about you by Google, Inc. and in the manner and for the purposes set out above.

If you do not want this to take place you can adjust your browser settings or visit which tells you how to do this on a variety of browsers. Only use our site if you consent to the cookies being installed. Please be aware that restricting cookies may impact on the functionality of the site.


You will not be contacted by us if you just look around the site. We will only contact you if you complete a call back or contact request.

The rest of this section gives you a list of what performance cookies are set by our website and a description of how they are used.

Domain Cookie Name Cookie Usage
PayPoint _utma This Google Analytics cookie is used to determine the number of unique visitors to our website and it is updated with each page viewed. This cookie persists for 2 years unless deleted by the user.
PayPoint _utmb This Google Analytics cookie is used to establish and continue a user session with this site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals.
PayPoint _utmc This Google Analytics cookie is a tracking code to determine session status. Persists for the duration of the browser session unless deleted
PayPoint _utmz This Google Analytics cookie stores the type of referral used by the visitor to reach your site. Persists for six months unless deleted.
PayPoint _utmv Google Analytics Cookie. Used for user-custom variables in Analytics