Our values

Our Vision is to achieve first-time delivery of outstanding technology and services to our customers, create a dynamic place to work for our people and deliver positive outcomes for all our stakeholders.

We do this by living our six values, which together form the DNA of our culture. They guide our behaviour and interactions with all of our customers.

Via our Monthly Values Award programme, we recognise individuals who demonstrate our company values in their day to day role. Each month we focus on one of our six values and reward an employee with £200 worth of Love2shop vouchers and the use of a premium car parking space for one month.


  • Striving to achieve more

  • Always seeking to improve, in terms of personal development as well as what you do for the business

  • Creating an infectious energy and buzz

  • Being open to trying new things and learning from the experience


  • Involving the right colleagues from across the business at an early stage to achieve the best outcome

  • Pulling together to get things done

  • Thinking beyond your own team/role to do the right thing for the business

  • Good communication – being transparent, keeping others informed and asking for and giving feedback


  • Taking responsibility for outcomes

  • Doing what you say you are going to do

  • Flagging issues/problems early

  • Putting things right when they do go wrong

Results focused

  • Focusing on activities that will have the biggest positive impact

  • Understanding what it takes and galvanizing people across the business to ensure plans are delivered successfully

  • Always acting ethically and with integrity

  • Celebrating the success of all involved

Can do

  • Being open, positive and helpful

  • Finding ways to overcome challenges

  • Going the extra mile to get things done

  • Being able to adapt quickly to different situations

Good colleague

  • Taking the time to get to know colleagues and have fun

  • Thinking of others/the team

  • Supporting colleagues through difficult times

  • Providing good quality work to others