Leadership team

Dominic Taylor
Chief Executive

Dominic joined PayPoint in 1997 as Retail Director and was appointed to his current role in August 1998. He was a Royal Naval officer for 12 years, following which he completed an MBA at the Cranfield School of Management. In 1991, Dominic joined the Vodafone Group where he led a number of initiatives including the development of its SMS service and a bid for the National Lottery, before becoming Sales and Marketing Director for the indirect sales of mobile phones to retailers. In 1996, Dominic joined Granada plc as a director of Granada Technology Group and Managing Director of Granada Business Technology, supplying film and telecommunications products into the hotel and leisure sectors.



What I like most about working at PayPoint:

Celebrating 20 years of continuous fun and opportunities.


My favourite PayPoint product/service:

The range of EPoS propositions and unique opportunities to help independent retailers drive more value to their businesses.


My nearest PayPoint is:

Rococo News & Magazines in London

Tim Watkin-Rees
Business Development Director

Tim was a founder director of PayPoint in 1996 and has been responsible for group business development throughout the company's history. He previously worked in retail banking and payments with Lloyds Bank, KPMG Management Consultants and Nexus (later Sligos and now Atos). He is an Associate of the Chartered Institute of Bankers.



What I like most about working at PayPoint:

The innovation of the company and developing new services.


My favourite PayPoint product/service:

MultiPay – it combines the best of our traditional strength in prepay meters with the latest digital technology.


My nearest PayPoint is:

S&M Foodstore in Hitchin

Rachel Kentleton
Finance Director

Rachel joined PayPoint in January 2017. Rachel is a qualified accountant and has held a number of finance and investor relations roles at Unilever, NatWest, Diageo and SABMiller. Rachel's most recent role immediately prior to joining PayPoint was as Group Director, Strategy & Implementation at easyJet. Rachel is also a non-executive director of Persimmon plc, where she is chair of the Audit Committee and a member of the Risk and Nomination Committees.



What I like most about working at PayPoint:

Making a difference to communities and customers in the UK and Romania.


My favourite PayPoint product/service:

The convenience and efficiency of our Collect Plus product.


My nearest PayPoint is:

Priya Stores in St Albans

Susan Court
Head of Legal

Susan joined PayPoint in 1999 as sole in-house counsel, directly from private practice, and has been responsible for the legal and regulatory aspects of the PayPoint group throughout her tenure.


Having been directly involved in the PayPoint IPO in 2004, Susan has been responsible for establishing an in-house legal team and ensuring its full integration into the PayPoint group in order to service rapid growth and change in the business while taking account of the ever-evolving regulatory payments landscape.



What I like most about working at PayPoint:

I enjoy the pace and the environment has a great positive energy.


My favourite PayPoint product/service:

EPoS Pro - it’s a hugely exciting product for PayPoint and retailers alike.


My nearest PayPoint is:

Becky’s Convenience Store in London

Jon Marchant
Chief Information Officer

Jon joined PayPoint in early 2011 and is responsible for all aspects of IT management and retail operations within the business. An experienced IT and operations leader and change specialist, he has worked in several bluechip financial services and retail organisations during his career including Halifax, Co-operative Group, Capital One and Scottish Widows.



What I like most about working at PayPoint:

The volume and variety of work, for example I’m currently simultaneously working on introducing an ERP and CRM solution, creating a Block chain Payments prototype, integrating two companies and technical platforms in Romania.


My favourite PayPoint product/service:

Our new EPoS solution because it was a truly brave and innovative entry into an already packed EPoS market that is proving to be a massive success. 


My nearest PayPoint is:

Co-op in Southwell

Katy Wilde
Human Resources Director

Katy joined PayPoint as HR Director in 2012 with responsibility for the development and implementation of our people agenda. Prior to joining PayPoint, Katy worked for RSA Insurance Group where she held a number of senior business partnering roles in the UK and latterly in the Emerging Markets business where she was responsible for ensuring the delivery of the HR agenda across 22 countries in Central and Eastern Europe, Asia, the Middle East and Latin America.


Prior to that, Katy spent seven years at General Electric where she held HR roles in both their consumer finance and insurance businesses. Katy has a degree in International Business and Modern Languages from Aston University and is a Chartered Member of the CIPD.



What I like most about working at PayPoint:

The open and friendly culture where everyone can make a difference.


My favourite PayPoint product/service:

Collect+ - a godsend for busy people like me who don’t want to spend their free time queuing at the Post Office.


My nearest PayPoint is:

Londis Heath Bakery in St Albans

Lewis Alcraft
Commercial Director

Lewis was appointed to his current role of Commercial Director in 2015 and leads PayPoint's broader commercial agenda, across retail and client partners. On joining the business in 2007, Lewis led PayPoint's relationship with BBC TV Licensing, before moving on to various roles including heading PayPoint's product and client teams.


Prior to PayPoint, Lewis was a senior client manager at CPM, a marketing agency within the Omnicom group of companies.



What I like most about working at PayPoint:

Progressive culture and entrepreneurial approach to producing great services to help our clients and retail partners prosper.


My favourite PayPoint product/service:

EPoS Pro - our new market leading EPoS proposition, bringing exciting new capability to allow our retail partners to better manage their businesses.


My nearest PayPoint is:

Co-op in Watlington

Mugur Dogariu
Managing Director, PayPoint Romania

Mugur has been Managing Director of PayPoint Romania since August 2008 and has overseen impressive growth in the retail network to over 11,000 stores across Romania, as well as transaction growth from over 1 million in 2008/2009, to 75 million in 2016/17.


Mugur previously held senior management roles in sales and marketing for Nestle, Rhone Poulenc, Renania Trade and Interbrands Marketing & Distribution. Mugur holds an Executive MBA from ASEBUSS and The Kennesaw State University, as well as a Professional Certificate in Management from the British Open University and a degree from the University of Agronomic Sciences and Veterinary Medicine of Bucharest.



What I like most about working at PayPoint:

The challenges and dynamism.


My favourite PayPoint product/service:

Bill payments and parcels. Simply because it is useful, convenient and easy.


My nearest PayPoint is:

Duramid in Bucharest